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Privacy Policy

A clear overview of information collection, use, sharing and customer choices.
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Our approach

Fama Collection respects customer privacy and aims to handle personal information carefully and responsibly. This policy explains the types of information the store may collect, how it may be used, and the choices available to customers.

Information we may collect

This may include your name, email address, mobile number, delivery address, postal code, account details, order information, support messages and other information submitted during registration, checkout or customer service interactions.

Payment-related information may be processed to complete a transaction. Payment providers may handle parts of this process under their own terms and privacy practices.

Standard logs and cookies may record information such as IP address, browser type, device information, pages visited, links used, access frequency and shopping activity.

Service providers involved in payments, delivery, analytics, security or customer support may provide information needed to operate the store and fulfil customer requests.

How information may be used

  • Process orders, payments, delivery and returns
  • Provide requested services and customer support
  • Maintain accounts, security and fraud prevention
  • Understand store usage and improve products or services
  • Send permitted service or marketing communications
  • Meet applicable legal, regulatory or dispute-resolution obligations

Personal financial information is used only as needed to complete or support a transaction. Information may be shared with service providers when necessary to deliver requested services, protect customers and the store, investigate misuse, or comply with valid legal requirements.

Your choices

Customers may update available account details and can contact the store to request correction of information that cannot be changed directly.

Customers may use available unsubscribe controls or contact the store to change permitted marketing preferences. Essential order or service messages may still be required.

You may request account closure or removal of eligible personal information. Some records may need to be retained for transactions, security, disputes, backups or legal obligations.

No. Links to third-party websites or services are governed by their own privacy practices, which Fama Collection does not control.

Policy updates and contact

This policy may be updated by publishing a revised version on this page. Continued use of the store after an update is subject to the revised policy.

Questions or privacy requests can be sent through the contact page or to contact@famacollectionbd.com.

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